FAQ’s

Below are some frequently asked questions about our products and services. 

How will I know what texture of hair to purchase?

Zella Rose Extensions are extremely versatile allowing them to blend with multiple hair textures seamlessly. However, Zella Rose does offer in person and virtual consultations.

How many ounces are in Zella Rose bundles? How many bundles of hair will I need for a full (head) sew in.

There are 3.5-4oz in each bundle. For a full head install, Zella Rose recommends purchasing at least 6-8oz or 3-4 bundles of hair.
Number of Bundles recommended for a full head:
12”-16” : 2-3 Bundles
18”- 24”: 3-4 Bundles
26”- 30”: 4+ Bundles
Bundles are priced and sold individually.

What Payment methods does Zella Rose accept?

We accept all major credit/debit cards. Payments can also be processed via paypal.

How long will this hair last me?

The longevity of Zella Rose Luxury hair extensions is solely dependent on how well it is maintained. Please understand that some normal hair shedding will take place, but no bunching, nesting, or tangling should occur. Also, hair texture/softness can change due to harsh chemical processing.

 Here are some tips to help you navigate your hair extension journey:

  • Treat them the way you would your real hair. “Naturally textured virgin hair extensions should be treated and cared for the same way you’d treat your own natural hair. Regularly washing, moisturizing and detangling using products without sulfates is key to extending the life of the hair
  • Dry your hair well. Hair that has not been dried properly can lead to scalp issues, including fungal ones. If you have thick hair, be sure to clip your hair in sections and dry your braided sections thoroughly.
  • Do not neglect your real hair. Hair that has not been maintained under a weave may begin to suffer from breakage or matting when the extensions are removed.
  • Remove them in a timely fashion. Extensions will damage your hair if left in too long. Zella Rose recommends redoing extensions every 6-8 weeks and the braided sew-in versions every 8 to 10 weeks.
  • Avoid oils. If you have glue-on bonded extensions, oils will break down the extension glue. And that is something that you do not want to happen until you are ready to remove your pieces.
  • Take a break now and then. Allow your natural hair and scalp to breathe from time to time. Relieve the stress placed on your hair and scalp by waiting a week or two after removal of your extensions before getting them replaced
Do Zella Rose bundles come is different colors?

Our individual bundles come only in the natural shades ranging from of 1B (off black) & #2 (natural brown). We cannot guarantee that bundles will have the same color being that hair is collected from multiple donors.

Can I color my Zella Rose Hair?

Yes, Zella Rose offers custom coloring of your extensions for an additional fee. If you choose not to use our service we HIGHLY recommend consulting with a licensed hair stylist to maintain the integrity of your extensions.

Do you ship to other countries?

Currently we only offer domestic shipping, but do have plans in the near future to expand our shipping.

Do you offer different types of extensions to purchase?

Currently our online store consists only of individually bundled extensions. However, You may visit our salon in person to order wefted, tape and clip-in extensions. These additional extensions will be available to purchase online in Summer 2021.

Frequently Asked Questions

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Location

1719 Cranston Street
Cranston, Rhode Island 02920

Contact

401.228.8510
Zellaroseri@outlook.com

Hours

Sun: Closed
Mon: Closed
Tues: 9am-1:30pm
Wed: 9am-2pm
Thu: 9am-7pm-Bi weekly
Fri: 9am-5:30pm
Sat: 8am-3pm- Bi Weekly